Join Fortinet as a Technical Account Manager, the primary technical contact for premium customers. This role enables you to expand your network security knowledge while directly impacting customer success.You will be responsible for providing exceptional technical support, analyzing customer configurations, and recommending the best actions. Your expertise in network security and robust communication skills will be crucial in educating clients and addressing their needs effectively. This position requires at least five years of experience in the networking sector.Key Responsibilities:Gather and analyze customer network informationRecommend actionable changes based on analysisSupport installations and configurations for clientsConduct regular technical status updates with customersDevelop documentation for troubleshooting practicesRequirements:Minimum five years in a relevant technical environmentStrong skills in network security and routingExperience in Windows applications and scriptingExcellent communications and service-oriented mindsetRelevant certifications like CCNA, CCNP, or CISSPMake a meaningful impact at Fortinet by supporting client success and enhancing your technical skills.

📌 Fortinet Technical Account Manager Position (Burnaby)
🏢 Fortinet
📍 Burnaby