Join the Amber team as a Player Support Agent and be the voice for gamers! Use your exceptional communication skills to support players in a live gaming environment.You will assist players with various inquiries related to gameplay, account management, and offer personalized solutions to enhance their experience. Committed to our cultural values, you'll gather player feedback to continuously improve our services.Key Responsibilities:Provide expert support for live player inquiriesCollect and analyze relevant player informationRemain informed about game updates and procedural changesAlign with project productivity and quality goalsAddress negative trends in the backlog promptlyRequirements:Native Vietnamese plus high proficiency in EnglishMinimum of 1 year experience in customer service rolesProficient in contact center processes and support toolsKnowledge of gaming and player support dynamicsComfortable with ongoing change and rapid-paced workContribute to an exceptional gaming community by delivering high-quality player support at Amber.

📌 Player Support Agent With Amber (Montreal)
🏢 AMBER STUDIO
📍 Montreal