OverviewLocation: CAN - Niagara On The Lake, Niagara PkwyJob Posting Title: Customs Specialist (Release Agent)Time Type: Full TimeCompensation: Salary starting at $41,000 per year, plus eligible advantages, in accordance with experience and internal equityResponsibilitiesSet up and release of shipments being imported into CanadaTrack and trace incoming shipmentsProcess courier shipmentsIdentify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibilityAdhere to all Standard operating Procedures and Policies set in place by the department and organizationProvide input and be an active participant at weekly team briefingsQuality, Health & SafetySupports organizational commitment to ISO 9001, ISO 45001 certification – Montreal locationPerform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.QualificationsHigh School Diploma or Equivalent qualificationCertified Customs Specialist (CCS) Designation, an assetLogistics Education or background will be an assetSkills and CompetenciesGood command,



both verbal and written, English skills.Ability to create collaborative engagements and active listeningService oriented and able to resolve customer grievancesStrong interpersonal skills, building skilled relationships internally and externallyStrong problem-solving skills and analytical skillsAbility to multi-task, plan, prioritize and manage time effectively to meet goals and achieve resultsBoth a team builder and a team-playerExcellent organizational and time management skillsAbility to communicate effectively in a diverse multicultural environment.Act as a role model for DSV values and adhere to the Code of ConductLanguage and Computer SkillsEnglish is the principal language for this position, additional languages may be required in other locations.Ability to communicate effectively in a diverse multicultural environment.Microsoft Office suitePhysical DemandsProlonged periods sitting and standing at a desk and working on a computerRegular working hours apply for this position, at times, working beyond these hours may be required by business needs.Additional Notes / AcknowledgmentDue to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

📌 Customs Specialist (Release Agent) (Fort Erie)
🏢 DSV - Global Transport and Logistics
📍 Fort Erie