Become a cornerstone in member engagement as a proactive Member Service Specialist. Deliver excellent service while managing financial transactions and ensuring member satisfaction in a supportive setting.As a vital member of the team, you will process various financial transactions while promoting relevant services to meet individual member needs. Your role includes identifying service opportunities and ensuring compliance with operational procedures. Effective communication is essential to foster trust and guide members toward better financial decisions.Key Responsibilities:Handle financial transactions and maintain accurate recordsIdentify member needs and recommend appropriate servicesManage ATM functions and troubleshoot issuesProvide mentorship to entry-level staffEnsure compliance with privacy and security standardsRequirements:High School diploma or equivalent requiredMinimum of two years in a banking or customer service positionStrong verbal and written communication skillsKnowledge of financial regulations and banking systemsCertification as a Notary Public if requiredLeverage your financial skills to enhance member experiences and support their financial journeys effectively.

📌 Member Service Specialist Enhancing Financial Member Engagement (Stockton)
🏢 Golden 1 Credit Union
📍 Stockton