Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE's ambition is to be one of the most iconic luxury brands worldwide.To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.YOUR WORK ENVIRONMENTAs a Senior Client Advisor, this position is an ambassador of the brand, ensuring that every Client is treated according to the CELINE standards. Senior Client Advisors strive to get to know your clients and their every need, and to guide them across all categories of the brand. This position will be a role model to the team and will proactively support store management in establishing a client-centric mentality.Job ResponsibilitiesYOUR IMPACT:Achieve individual and team objectives, be accountable for sales results, and support the team in their salesWelcome every Client and enhance their experience, advise Clients across the brand and all product categoriesDemonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long term Client relationshipsDevelop the highest standards of brand and product knowledgePerform as a team-player, participate in all activities contributing to the overall objectives of the storeRespect CELINE brand standards in terms of grooming and behaviorAssist Management in daily operations: floor management, stock operations,



and opening/closing dutiesSupport the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomersDemonstrate a detailed understanding of the company's policies and provide support to other Client Advisors when neededDepending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-salesProfileKEYS FOR SUCCESS Experience: Position requires minimum 5 years in a retail setting, with a focus on sales, preferably in a luxury setting Proven experience in driving a multi-million client book through relationship building Competencies: Action oriented; results driven Strong client service orientation Social perceptiveness Problem-solver Robust verbal and written communication skills Passion for luxury product with an appreciation for design Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays Languages: Foreign Languages a plusOUR COMMITMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.The base compensation for this role ranges from $27.00-31.00 hourly plus commission incentive plan. The rate of pay offered will be dependent upon candidate's relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

📌 Sr. Client Advisor - Yorkdale (Toronto)
🏢 Celine
📍 Toronto