Additional performance-based profit-sharing bonusJob Type:Full-time (40 hours per week)Remote with occasional in-person meetingsMust be in BC, CanadaTL; DRIf you are a Digital Marketing Account Manager who excels at building great relationships, the freedom to experiment, learn, and grow, while making a positive impact on our team, processes, and clients, then this role was built for you!About 1UP Digital1UP Digital Marketing is a performance-driven digital marketing agency that believes great marketing starts with great relationships. Since 2013, we've helped ambitious organizations grow online by combining strategic thinking, strong execution, and exceptional client service.While this role will support a variety of clients across industries today, you'll play a key role in helping us build scalable account management systems that will support our long-term specializations in tourism, health, and technology industries.About YouYou are a relationship-first Account Manager who also loves rolling up your sleeves to get things done and seeing businesses thrive with digital marketingYou excel at building trust with clients, communicating clearly, and keeping projects moving, but you're also comfortable with hands-on implementation, QA, and coordination. You understand digital marketing well enough to execute, troubleshoot, and guide projects forward, while leaning on processes and automation, AI, and a strong internal team of subject matter experts for deeper strategy, advanced optimization, and specialized task execution.You're organized, proactive, and see account management as both a client-facing and operational role. You want ownership, influence, and a clear growth path within a high-performing agency.A Day in the LifeAs a Digital Marketing Account Manager at 1UP, your responsibilities will span four key areas:Account Management & Client RelationshipsServe as the primary point of contact for a portfolio of clients.Build strong,



trusted relationships through clear communication and consistent follow-through.Understand client needs, not just their stated goals, and translate them into clear action plans and explain recommendations in a way clients understand.Lead regular check-ins, reporting calls, and strategic conversations.Project Management & ExecutionOwn timelines, deliverables, and internal coordination across SEO, PPC, CRO, Email, Social, Web, and Analytics projects.Manage tasks and workflows in ClickUp, ensuring nothing slips through the cracks.Hands-on campaign execution where needed (Roadmap Tasks, QA, optimizations, setup, coordination).Doing what it takes to ensure projects are delivered on time, on scope, and aligned with client expectations.Maintain a strong working knowledge of digital marketing fundamentals (AI, SEO, paid media, analytics, CRO).Review work completed by AI and specialists to ensure it aligns with strategy and client goals.Identify opportunities for improvement, upsells, or testing — and collaborate with the strategy team to scope them.Work closely with specialists and leadership to ensure clients receive best-in-class service.Participate in the Account Management Committee, helping shape:Annual Account Management priorities and roadmapInternal processes and best practicesScalable systems that will be deployed across the entire Account Management teamContribute feedback from clients to help improve service delivery and retention.Goals & AccountabilitiesMost importantly, maintain healthy,



long-term client relationships.Ensure consistent delivery against client KPIs and expectations.Keep accounts organized, proactive, and profitable.Communicate clearly and professionally with both clients and internal teams.Contribute to improving how account management is done at 1UP.Requirements & Qualifications3+ years of experience in digital marketing, account management, or a client-facing agency roleProven ability to build and manage strong client relationshipsStrong project management and organizational skillsComfortable with hands-on execution and QA (not just strategy)Solid understanding of SEO, PPC, analytics, and web projects (deep specialization not required)Excellent written and verbal communication skillsProven ability to leverage AI Tools systematically (Claude Cowork and Code is a plus)Experience working with project management tools (ClickUp experience is a plus)Ability to manage multiple clients and priorities without dropping the ballAgency experience strongly preferredAbility to work full-time during our work hoursBonus Points:Experience in travel, tourism, health, or technologyExperience helping define internal processes or team playbooksCertifications in Google Ads, GA4, Meta, or HubSpotCompensation & GrowthSalary Range: $68,250-$84,000 CAD (based on experience, ability, and fit)Performance-based incentives tied to account health, retention, and growthClear growth path into Senior Account Manager or Account Leadership rolesWe Offer YouRemote-first work environment across Western CanadaFlexible work hours (outside of our core hours)Competitive salary and performance incentivesEducation reimbursement and career development supportA collaborative, low-ego team that values systems, clarity, and resultsReal influence and impact over how the Account Management function evolves1UP Digital is an equal opportunity employer. We value diverse perspectives and are committed to building an inclusive, respectful workplace.

📌 Digital Marketing Account Manager (Vancouver)
🏢 1UP Digital Marketing
📍 Vancouver