Elevate your career at Hard Rock Ottawa Hotel & Casino as a Front Desk Agent, where you’ll manage guest check-ins and inquiries in a dynamic environment. Your role is vital to guest satisfaction and hotel operations.

This full-time permanent position involves welcoming guests and handling reservations, billing, and room assignments. You will provide valuable information about the amenities and services available within the hotel and casino. A commitment to professionalism in a bustling atmosphere is essential for this role.

Key Responsibilities: • Welcome guests and facilitate their check-ins smoothly • Handle billing, room charges,



and payment transactions • Provide detailed information regarding hotel services and amenities • Professionally resolve any guest concerns or inquiries • Collaborate with multiple departments for operational excellence

Requirements: • Minimum 6 months experience in a similar position • Solid attention to detail in a high-pressure setting • Required to maintain all licenses and certifications • Must be available for varying shifts, including weekends • Candidates must be at least 19 years old

Utilize your customer service expertise to enhance guest experiences at Hard Rock Ottawa Hotel & Casino. #J-18808-Ljbffr

📌 Hard Rock Ottawa Front Desk Role (Montreal)
🏢 067 Hard Rock Ottawa Racetrack Emp Svc In
📍 Montreal