Become a key player at Pursuit as a Supervisor of Front Desk Operations. Help manage front desk activities while providing exceptional services for guests at our legendary locations.As a Front Desk Supervisor, you will lead operations to ensure smooth and effective processes. Your focus will be on maintaining an updated database, welcoming guests, and addressing their needs with a concierge approach. You will also address guest feedback and maintain communication with various departments to enhance service delivery.Key Responsibilities:Oversee front desk operations for guest satisfactionGuide team training and development initiativesManage guest check-ins and resolve issues effectivelyCollaborate with F&B, Housekeeping, and Maintenance departmentsEnsure compliance with emergency procedures and safety protocolsRequirements:2-5 years of relevant hotel experience1 year in a supervisory role preferredStrong written and verbal communication skillsCompetence in hotel accounting systemsCapacity to manage tasks independentlyJoin us at Pursuit to support and create memorable guest experiences in our stunning destinations.

📌 Supervisor For Front Desk Operations (Banff)
🏢 Brewster
📍 Banff