Customer Support Specialist (MOA) – On-Site | Langley, BCOperationsFull TimeOn-siteAt Avee Health, we're simplifying access to healthcare across Canada. We've helped over 200,000 patients connect with healthcare providers faster and more efficiently, turning long wait times into timely care. Our platform connects patients, clinicians, and pharmacies through operational tools that support appointment scheduling, clinical workflows, and prescription management.We're an operations-centric healthcare company. That means our support team sits at the heart of everything we do. The way we assist patients and clinics directly shapes how our product evolves and how we grow.After four years of focused execution, Avee has reached product-market fit and is now entering its next growth phase. We're building a solid on-site team in Langley and are looking for a full-time Customer Support Specialist to play a key role in delivering an exceptional patient experience.? What You'll DoSupport patients across multiple touchpoints including phone, email, and in-person interactionsGuide patients through appointment booking, service questions, and care coordinationResolve day-to-day operational and basic technical issues with clarity and empathyWork closely with medical, operations,



and technical teams to elevate and resolve patient concernsMaintain accurate records and follow internal workflows to ensure continuity of careContribute feedback from patient interactions to help improve internal processes and product experienceWhat Makes You a Strong FitPatient-first mindset with a calm, empathetic, and professional approachStrong verbal and written English communication skillsAbility to multitask, prioritize, and stay organized in a fast-paced environmentPrevious experience in customer support, healthcare support, or a similar roleComfortable working with CRM systems, Microsoft Office, and web-based toolsQuick learner with the ability to adapt to new internal systems and workflowsDetail-oriented and comfortable working with basic operational and numerical dataMust reside in British Columbia and be available for on-site work in LangleyWhat We OfferCompetitive compensationHands-on experience in a fast-growing healthcare companyOpportunities for professional growth and long-term developmentA supportive, collaborative, and mission-driven on-site teamMeaningful work that directly impacts patient access to careReady to join us?We'd love to hear from you! Send us your resume and a brief introduction about yourself.

📌 Customer Support Specialist (Moa) | Langley, Bc
🏢 AVEE
📍 Langley