Elevate customer interactions at CIBC as a Credit Card Customer Service Specialist. This full-time temporary role offers the chance to assist clients remotely, ensuring their banking needs are met swiftly and efficiently.In this role within the Contact Centre, you will address various inquiries related to credit card services. Candidates are expected to engage clients actively, identify their needs, and recommend effective solutions. Your role will contribute significantly to enhancing client satisfaction and achieving their financial goals.Key Responsibilities:Manage calls from credit card clients effectivelyIdentify needs and propose banking solutionsAssist with requests for application and cancellationProvide expert information about CIBC credit card offeringsWork collaboratively across teams to enhance solutionsRequirements:Robust client service and communication abilitiesCapable of working in a remote environmentKnowledge of CIBC's credit card portfolioFlexibility in working hours, including weekendsRequire a wired internet connection with 15 MbpsEmpower your clients to achieve their objectives while providing exceptional service at CIBC.

📌 Cibc Credit Card Customer Service Specialist (Halifax Regional Municipality)
🏢 Canadian Imperial Bank of Commerce
📍 Halifax Regional Municipality