Join Activate in Halifax as a team lead, enhancing the customer experience through leadership and operational oversight in a unique setting.This full time role at Dartmouth Crossing focuses on fostering a supportive environment for both staff and customers. You will lead a team of Game Facilitators, ensuring challenges are met with enthusiasm. Proficient problem-solving skills will be crucial when handling customer escalations and technical issues.Key Responsibilities:Manage daily operations for optimal customer experienceTrain and mentor new employees on service standardsResolve customer complaints swiftly and escalate as neededCommunicate facility updates clearly to the teamAssist with inventory management and maintenance tasksRequirements:1-2 years of previous leadership experienceFlexible availability for various shiftsStrong proficiency in MS Office and customer relationsExperience overseeing teams of 10+ is a plusSkilled in maintenance and troubleshooting toolsLeverage your leadership abilities in customer service and operations to make a significant impact at Activate in Halifax.

📌 Activate Team Lead In Halifax (Shubenacadie)
🏢 Activate Games
📍 Shubenacadie