Elevate your career with Pacific Smoke International as an Order Processing and Customer Service Representative in Markham, Ontario. Drive customer satisfaction through effective order management.In this role, you will facilitate customer order processing while ensuring effective communication and problem resolution. Your key responsibilities will include handling inquiries, processing invoices, and nurturing long-term relationships with B2B clients. By managing the full order lifecycle, you will become integral to our customer-facing operations and support team success.Key Responsibilities:Monitor sales platforms for order and customer communicationsProcess orders, credits,



and payments while managing recordsServe as the primary contact for assigned B2B accountsResolve issues regarding shipping and account discrepanciesCollaborate with teams to enhance order fulfillment processesRequirements:Minimum 1 year experience in order processing or customer serviceProficiency in ERP software, with NetSuite being a plusFamiliarity with Microsoft Office toolsRelevant post-secondary education is beneficialStrong attention to detail and reliability requiredBring your skills in order processing and customer relationship management to support Pacific Smoke International's mission of providing safer alternatives to smoking.

📌 Psi Order Processing & Customer Service Rep (Markham)
🏢 Pacific Smoke International
📍 Markham