Field Support & Logistics Specialist (Maternity Leave)Temporary Montreal, QC, CA4 days ago Requisition ID: 1282Field Support & Logistics SpecialistABOUT FTAI AVIATION LTD. (NASDAQ: FTAI)FTAI owns and maintains commercial jet engines with a focus on the Maintenance, Repair and Exchange (MRE) of CFM56 and V2500 engines. FTAI's propriety portfolio of products, including The Module Factory and a joint venture to distribute engine PMA helps make CFM56 and V2500 engine maintenance simpler, more cost-effective,significantly faster, and more environmentally friendly. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive prices. FTAI invests in aviation assets and aerospace products that generate strong and stable cash flows with the potential for earnings growth and asset appreciation.FTAI operates globally and has offices in New York, Miami, Montreal, Singapore. Dubai, United Kingdom and Ireland.JOB OVERVIEWIn line with FTAI Aviation policy, guidelines and agreed service level agreement(s) job provides excellent customer support by acting as Supply Chain Representative supporting the various Customer & Engine Managers, FTAI Owned Maintenance Facilities and 3rd Parties (Repair Stations and/or direct Customers) in ensuring an efficient material and component flow both inbound and outbound in order to ensure the timely accomplishment of maintenance and field support for the customer.Responsibilities:In line with the FTAI Aviation and Supply Chain Departments' vision, be visible as a first point of contact for the internal teams and end customers, to contribute to the vision of becoming the most customer centric provider with skill, knowledge and motivationAct as the first point of contact to secure timely and satisfactory achievement of material and component fulfillment requirements covering a wide variety of FTAI Aviation's maintenance support servicesCommunicate with internal and external customers and operational teams,



to build a robust relationship and generate more opportunities where possible.Engage with internal and external operations teams to process incoming requirements, associated purchase and/or sales orders, including working with finance and accounting teams to ensure the transactional integrity and timeliness within the ERP systemLiaise actively with the Customer & Engine Managers and interfaces of each business unit to propose recommendations and/or improvements.Monitor the amount unserviceable components at customer and 3rd Party MRO premises that have not been returned yet for action as necessarySupport various teams and customers in ensuring the unserviceable components are sent back according to the agreed times towards FTAI Aviation or directly to vendor facilitiesFollow-up of open requirements, urgent and past due requestsCoordinate & monitor (if necessary) the direct shipment of the part(s) along with the repair order to the designated vendor, report and follow up rectification of deficiencies in customer paperwork or information, monitor correct filing of shipping documents for parts to be sent along with repair at foreign located facilities and inform stakeholders.Qualifications:Bachelor's degree or 3-5 years of similar related experienceStrong communication and customer service skillsFluent in speaking,



writing and reading English and French (obligatory)Logistical and/or technical background and educationExperience with report making/performance managementKnowledge of and experience with MS Office and ERP based systemsKnowledge of regulations such as Transport Canada, FAA and EASA is desiredExperience within the airline component industry is an advantageKnowledge and awareness of local cultureHigh levels of attention to detailAbility to travel (if necessary) to the USA and/or Mainland EuropeStrong teamwork and adaptabilityAbility to build and maintain effective relationshipsSkilled in information gathering and problem-solvingResults-driven with a strong sales orientationGoal-oriented with a proactive mindset and sense of urgencyCommitted to delivering excellent customer serviceSelf-motivated and capable of working independentlyWhat we offer you:Competitive compensationTime to recharge with vacation, personal days, holidays, and parental leavesComprehensive Family Medical, Dental and Vision coverage available on your first day of employmentVirtual Health Care (24/7 access to medical professionals)A Wellness Spending Account to aid in your wellness journeyEmployee & Family Assistance Program (EFAP) which includes free face to face counselling sessionsMedical Travel InsuranceOnsite fitness facilities at our main office locationsA Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planningEqual Opportunity Statement:FTAI Aviation is an equal opportunity employer that values diversity in the workplace. We are committed to excellence in serving all customers, including people with disabilities, and we encourage feedback on the provision of these services.Language Requirements in Quebec:Intermediate level knowledge of English is necessary for aeronautical personnel to meet regulatory requirements, understand technical procedures and instructions, and document entries regarding work performed on the aeronautical product for customers outside Quebec.

📌 Field Support & Logistics Specialist (Maternity Leave) (Dorval)
🏢 FTAI Aviation
📍 Dorval