Join Haivision as a Customer Success Engineer focused on broadcasting solutions. Leverage your technical skills to deliver exceptional customer post-sale experiences and support their operations.In this role, you will manage customer systems from onboarding to daily support, ensuring they gain maximum value from Haivision's products. Non-standard working hours, including evenings and travel, are essential for this position. You will also diagnose issues and provide timely resolutions for critical operational needs.Key Responsibilities:Lead the commissioning of broadcast video solutionsDiagnose network and streaming issues for clientsTrain partners and end users on system useCollaborate with teams to ensure customer satisfactionProvide feedback for product improvementsRequirements:At least 3 years in technical support rolesSolid knowledge of video streaming and related technologiesExperience with Linux and networking toolsStrong communication skills and customer service orientationAbility to work flexible schedule including on-call rotationsSupport customers with expert guidance and technical knowledge as part of Haivision's dedicated team.

📌 Customer Success Engineer For Broadcast Solutions (Montreal)
🏢 Haivision
📍 Montreal