Company: Finning Canada Number of Openings: 2 Worker Type: PermanentPosition Overview: Prince George, BC | Monday to Friday (5x2) | Full-Time Build Strong Customer Relationships. Keep Service Moving. Finning Canada is looking for an organized, customer-focused Service Coordinator to join our team in Prince George. In this role, you'll be the central point connecting customers, technicians, planners, supervisors, and support teams to ensure service work is planned, communicated, executed, and completed efficiently. If you thrive in a fast-paced workplace, enjoy coordinating multiple priorities, and take pride in delivering exceptional customer service, this could be the perfect opportunity for you.Job Description: What You'll DoAs a Service Coordinator, you'll play a key role in keeping maintenance and repair projects on track by managing documentation, coordinating resources, and ensuring stakeholders are informed every step of the way.Coordinate service jobs from initiation through completion and invoicingCreate and manage work orders, job documentation, and service recordsMonitor job progress, schedules, budgets, and customer commitmentsCommunicate regularly with customers and internal teams regarding repair status and timelinesSupport service planners and supervisors with job execution and scheduling activitiesCoordinate transportation, contractors, third-party services, and site access requirementsTrack and update service systems to ensure accurate information and reportingIdentify risks, delays, or issues that may impact customer commitments and elevate when requiredParticipate in pre-job, mid-job, and post-job reviews while documenting action itemsAssist with warranty administration, billing activities, and job close-out documentationEnsure service records are complete, accurate,



and audit-readyWhat We're Looking ForStrong organizational and time management skillsExcellent communication and stakeholder management abilitiesExceptional attention to detail and accuracyAnalytical thinking and problem-solving skillsThe ability to balance multiple priorities and deadlinesA collaborative and customer-focused mindsetProficiency with Microsoft Office and business systemsPreferred Qualifications2-4 years of experience in a service coordination, project coordination, administrative, operations support, or dealership environmentExperience supporting construction, forestry, mining, oil and gas, industrial equipment, transportation, or service operationsKnowledge of repair processes, maintenance planning, parts coordination, or warranty administration is considered an assetPost-secondary education in Business Administration, Accounting, Project Management, or a related field is preferredWhy Join Finning?Work for the world's largest Caterpillar dealerBe part of a collaborative and supportive team environmentGain exposure to large-scale equipment maintenance and service operationsBuild valuable experience in project coordination, customer service, and operational supportCompetitive compensation and comprehensive benefits packageOpportunities for career growth and professional developmentAt Finning, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed.We welcome applications from all qualified candidates.At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company,



we continuously strive to enhance our outreach to individuals of all backgrounds and identities.We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.About UsFinning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.OUR DIVISIONSFinning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as the Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.

📌 Service Coordinator (Prince George)
🏢 Finning International
📍 Prince George