We Are Hiring

Java Production Support Engineer

Canada Remote

FTE / Contract

Note: (Must be Eligible for Canadian Government Level 2 Secret Clearance.)

The role requires deep expertise in Java / JavaScript-based applications and databases - the ability to diagnose production issues across multiple interconnected systems. Focus on issue resolution, performance diagnosis, data validation, and operational stability of critical business systems.

Key Responsibilities

- Provide L3 support for Java, JavaScript, and Tomcat-based applications.

- Support backend databases and application environments.

- Investigate data discrepancies and transaction failures.

- Perform SQL queries for troubleshooting and validation.

- Monitor and troubleshoot integration flows between applications.

- Resolve interface and data synchronization issues.

- Troubleshoot production incidents and restore services promptly.

- Analyze application logs and identify root causes of issues.

- Perform minor code enhancements and bug fixes.

- Support deployment activities and release validations.

- Collaborate with business users to understand issues and explain system behavior.





- Investigate ticket flow issues, integration failures, and application performance concerns.

- Document fixes, workarounds, and support procedures.

- Participate in occasional after-hours deployment and incident support.

Required Skills

Technical

- Java, J2EE

- JavaScript

- Boomi Integration Platform

- Remedy

- SQL Server / Relational Databases

- Java-based Application Support

- Tomcat Application Server

- HTML/CSS

- Web Application Architecture

- SQL and Database Troubleshooting

- Log Analysis and Debugging

- Version Control Systems

Functional

- Telecom BSS application support

- Incident management

- Root cause analysis

- Release support

Experience

- 8+ years of software development/support experience.

- Strong troubleshooting capabilities across multiple technologies.

- Experience supporting legacy enterprise applications.

Mandatory Requirements

- Eligible for Canadian Government Level 2 Secret Clearance.

- Minimum 10 years residency in Canada preferred.

- Robust written and verbal communication skills.

📌 Java Production Support Engineer (Ontario)
🏢 Futran Solutions
📍 Ontario