DHL Express currently has an opening for a Part Time Retail Store Customer Service position in our Edmonton, AB retail location at 4410 17 St NW. The purpose of this role is helping customers at the retail counter with shipping inquiries and picking up freight, plus other inquiries.Shift: Monday 15:00–19:00, Saturday 10:00–18:00, Sunday 11:00–17:01Wage: $23.38/hour and will increase as per the CBAResponsibilitiesGreet customers professionally and create a welcoming environmentAssist customers with product selection based on their needs and preferencesRespond to customer inquiries regarding products, pricing,



and promotionsResolve customer concerns and complaints promptly and professionallyBuild positive customer relationships to encourage repeat businessRepresenting DHL (Uniform and Tidiness)Accurate scanning and inspection of outbound shipmentsAll other duties as assignedRequirementsAbility to lift and carry parcels, up to and including 70 lbs per piece, throughout shiftPhysical Inspection Certificate RequiredDemonstrated ability to work effectively and on-time within tight time constraintsDemonstrated ability to work effectively in a team environmentMeet security requirementsDemonstrated knowledge and experience with the DHL operations systemHigh School DiplomaAll applicants are required to pass interviews, a criminal check and other background check in order to qualify for the position.High School Diploma; Physical Inspection Certificate required; must meet security requirements including criminal and background checks; demonstrated knowledge of DHL operations systems

📌 Retail Store Customer Service (Edmonton)
🏢 DHL Express
📍 Edmonton