Elevate your career as a Member Services Agent specializing in securities at Desjardins. Focus on customer satisfaction and develop meaningful relationships with clients using our varied investment tools.As part of our team, your role encompasses assisting clients with their securities-related inquiries and fostering robust business connections. You will be responsible for providing support to investment advisors and addressing requests effectively, ensuring quality service aligned with our organization's standards.Key Responsibilities:Deliver comprehensive support to financial advisors and their clientsHandle client queries regarding accounts and our offeringsGuide members in utilizing investment options effectivelyManage telecommunications and forward inquiries as neededSpot operational inefficiencies and suggest enhancementsRequirements:Attestation of Collegial StudiesMinimum three years of experience in relevant fieldsFrench proficiency is mandatoryExceptional customer service skills and communicationAbility to adapt to different situationsBring your client service expertise to Desjardins and contribute to our commitment to equity and diversity.

📌 Member Services Agent - Securities Specialist (Drummondville)
🏢 Desjardins
📍 Drummondville