Strategic Account ManagerJob Type: Permanent Full TimeLocation: Toronto, OntarioReporting to: Director of SalesSalary: $70,000 CAD plus $15,000 bonusJob PurposeWe are looking for a dynamic and results-driven Account Manager who excels at building strong relationships and thinking on their feet. In this role, you will partner closely with key accounts to drive revenue growth and deepen client engagement within your portfolio. You will take ownership of all aspects of account management, including negotiation, marketing plan execution, and the development of robust business strategies aligned with our corporate objectives.Key ResponsibilitiesMaximize revenue within your portfolio of preferred partner accountsBuild and maintain strong relationships with assigned accounts at both head office and travel advisor levelsDevelop and execute strategic marketing plans for all key accountsNegotiate annual preferred agreements, including setting business goals, marketing strategies, and growth targetsPrepare and implement a comprehensive Sales Plan, including monthly call patterns, participation in area trade shows (with anticipated costs), and other sales activitiesAccurately document all sales-related activities in Goway's CRM (Salesforce)Conduct monthly analysis of account performance and marketing ROI, and monitor relevant industry updatesConduct sales calls, attend trade shows, and deliver destination or agency presentations as requiredSubmit monthly business and expense reports, as well as Staff Travel Forms when necessaryProvide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any field issuesParticipate in special projects on an ad hoc basisRepresent Goway at national shows, conferences,



and eventsQualificationsMinimum of 3 years B2B travel industry experience in a similar roleUniversity degree preferredStrong contracting and negotiation abilitiesExcellent analytical and problem-solving skillsProven ability to meet deadlines and manage multiple tasksCapable of working both independently and collaboratively within a teamOutstanding verbal and written communication skillsExceptional customer service orientationResults-driven with a strong sales focusPositive, proactive team player with a can-do attitudeProficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)Excellent command of written and spoken EnglishWillingness and ability to travel up to 50% of the time, both domestically and internationallyWhat Can You Expect From Goway?We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.Our commitment to professional growth means you'll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.You'll enjoy generous paid time off, including three weeks of vacation, six personal days, and a dedicated day off to celebrate your birthday.Travel is in our DNA, so you'll enjoy exclusive perks and discounts on worldwide getaways.Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you'll collaborate across cultures and shape a career path that reflects your ambitions.Goway is an equal-prospect employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant's interest. Please be advised that only those selected for an interview will be contacted.

📌 Strategic Account Manager - Canada (Toronto)
🏢 Goway Travel
📍 Toronto