Drive innovation at Amazon by leading as a Senior Software Engineer for the CHEX team in Toronto, Ontario. Deliver cutting-edge customer service tools using AI and up-to-date technology.

This role places you at the forefront of developing transformative solutions within Amazon's customer service organization. As a senior engineering leader, you will own the architecture and mentor others while ensuring alignment with best practices. Collaborating with cross-functional partners, you’ll create systems that enhance the efficiency of customer service agents globally.

Key Responsibilities:



• Spearhead architecture from Lambda to frontends • Craft strategies for scalable technical solutions • Mentor fellow engineers while leading projects • Engage with Product and Data Science teams • Deliver quality software consistently in an agile setting

Requirements: • 5+ years of experience in software engineering • Proven programming skills in relevant languages • Strong background in systems design and architecture • Leadership experience as a mentor or tech lead • Familiarity with Generative AI application development

Lead the charge in revolutionizing customer service technology at Amazon with your engineering acumen.

📌 Lead Software Engineer for Amazon CHEX (Winnipeg)
🏢 Amazon Development Centre Canada ULC
📍 Winnipeg