Are You a Rebel Who Needs a Cause?At Hotel Zed we are Rebels Against the Ordinary andHotel Zed (Tofino, BC)is looking for aGuest Services Agent/Night Auditorto join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day.Working at Hotel Zed is different than working anywhere else, and we don't just say that. We're a family-owned, BC-based hospitality company thatLEADS WITH LOVEand our number one metric as a company is the happiness of our staff, who we call our Fam-Jam 'cause we are like family.Key to our success is living by our four Core Values everyday:Be RealHave FunMake Everything BetterHave Each Other's BacksHere we want our Fam-Jam to feel well taken of by us and by one another. That's who we are!Benefits & Work PerksWe cover 100% of medical and dental premiums, PLUS you get free mental health benefits. We also have a bunch of Work Perks just for you:Staff accommodation available on siteAdditional $2/hour housing allowance for those with their own accommodationFree nights at any of our hotels + discounts for friends & familyGift cards for achieving targetsEmployee purchase program so you can get sweet deals on everything from electronics to linensLive your Best Life program (we'll help pay for courses that'll make your life better,



whether or not they're related to your role with us)And these are just a few!What You DoYou are the first and last impression our guests will experienceYou are genuinely interested in others and show it with a friendly smile and warm enthusiastic welcomeYou quickly check in our guests, support and assist them with any needs they have during their stay, and accurately settle their account when they leaveYou are the nerve center of our hotel operations.You own the lobby. You work in a hectic, fast-paced lobby and face new challenges every day with a steady hand on the helm.You check in and check out our guests, make and modify reservations, provide hotel operator and concierge services.You continuously relay significant room and guest information to other team members.As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things. (2 Night Audit shifts per week)What You NeedAvailability to work 2 Night Auditshifts(11pm - 7am) + 3 Day shifts per weekFun loving natureEasy conversationalistExtra-sensory perception to how others are feelingTech-savvy systems expertiseMulti tasker who doesn't crack under pressureAn eagle eye for detailsSleuth like problem solving skillsHappy to be on your feet all dayFront desk or customer service experience is an asset

📌 Guest Services Agent/Night Audit (Canada)
🏢 Hotel Zed
📍 Canada