Join the luxury retail industry as a Client Care Coordinator focused on aftercare and service requests. This temporary role is crucial for coordinating logistics among clients, workshops, and stores.You will handle client inquiries, manage service records and invoicing while assisting with repair tasks and spare parts logistics. Your robust analytical skills and experience will help streamline operations and ensure customer satisfaction throughout the repair process.Key Responsibilities:Enhance client communication and logistics for service requestsManage goods receiving, order tracking, and dispatchingLiaise with shipping providers for client upgradesAssist with spare parts and perform basic repairsMaintain accurate records and process paymentsRequirements:3+ years in supply chain or luxury customer careStrong verbal and written communication skillsProficiency in CRM practicesAbility to adapt and work as part of a teamHigh school diploma requiredUtilize your skills in a client-oriented role that leverages your knowledge in luxury retail aftercare.

📌 Client Care Coordinator In Aftercare Services (Cambridge)
🏢 Brobston Group
📍 Cambridge