Software Developer - Technical Support Role (St. John's)

Software Developer - Technical Support Role (St. John's)

25 Sep
|
Constellation Dealer Group
|
St. John's

25 Sep

Constellation Dealer Group

St. John's

Contribute to Perseus Payments Inc. as a Software Developer specializing in technical support. This remote position involves addressing software and payment issues while actively collaborating with dealers.In this important Technical Support role within the PerseusPay team, you will combine software engineering skills with customer service to resolve production issues swiftly. By actively monitoring systems and analyzing support requests, you will ensure seamless payment processing for outdoor equipment and marine clients.



Your ability to communicate effectively with various stakeholders will be crucial in this rapid-paced environment.Key Responsibilities:Proactively monitor production systems and address issuesAssess and triage incoming support requests from dealersInvestigate issues using SQL, Azure, and monitoring toolsAct as the primary technical resource for payment concernsDocument resolutions and improve knowledge resourcesRequirements:3+ years of experience in software or technical supportKnowledge of C#/.NET and strong SQL query skillsProficient in resolving production challenges under pressureSolid communication skills with a diverse audienceFamiliarity with payment processing systemsEmploy your technical skills and become a vital asset at Perseus Payments, enhancing support for dealer clients.

📌 Software Developer - Technical Support Role (St. John's)
🏢 Constellation Dealer Group
📍 St. John's

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