Inside Sales RepresentativeStatus:Regular, Full timeLocation:Calgary, AlbertaJob DescriptionReporting to the Business Centre Manager, the Inside Sales Represaentative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.MAIN RESPONSIBILITIES:Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs; Responds to thecustomer's inquiries in a timely manner; On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager; Takes necessaryaction to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards; Proactively suggests associated and/or alternate products as needed; Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.; Maintains theirtechnical knowledge up-to-date on various product lines and broaden system knowledge.REQUIREMENTS:Minimum three (3) to five (5) years of industry experience preferable,



or a combination of relevant qualified training and experience; Good communication skills written and spokenDemonstrated people skills; Excellent communication and organizational skills; Product knowledge; Must be customer service driven; Good knowledge of MSOffice (Word, Excel, Outlook).What's in it for youBrogan Fire & Safety has grown to be the preferred distributor and service provider for the most recognized and respected manufacturers in the world of safety. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone's contribution.What sets us apart is our:Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.A strong national network offering real opportunities to grow: our people make the difference.Among our benefits:Flexible group insurance plan customizable to your needs.Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).Group RRSP with employer contribution and TFSA.Postsecondary Scholarship Program for our employee's children.Years of Service Recognition Program.Come build your career with us, a growing network geared for your ambitions!Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

📌 Inside Sales Representative (Calgary)
🏢 Guillevin
📍 Calgary