Elevate your career in a hybrid setting as a Business Analyst with CGL. Concentrate on enhancing Salesforce CRM to boost user experience and operational efficiency.This temporary full time role, lasting 12 months, invites candidates with robust analytics skills and business process comprehension. You will engage with the Product Owner and various stakeholders to translate business needs into actionable solutions. Your focus will be on providing high-value enhancements for Salesforce CRM and optimizing user experiences, making a significant impact on client interactions.Key Responsibilities:Collaborate with teams to prioritize and gather CRM enhancementsFacilitate workshops and discussions to ascertain requirementsAnalyze business processes and user feedback for improvementsBuild relationships across technology and business divisionsIdentify risks and opportunities for Salesforce CRM evolutionRequirements:Minimum three years of related business experienceTwo years in a Business Analyst roleStrong knowledge of applications and workflowsExperience with CRM platforms, preferably SalesforceRelevant professional certifications considered an assetBring your analytical skills and passion for CRM solutions to help CGL achieve its goals.

📌 Business Analyst With Salesforce Expertise (Clarington)
🏢 The Co-operators Group
📍 Clarington