Shape the future of client relations as a Senior Client Services Manager at Fintel Connect, focusing on team leadership and client engagement in Vancouver.Fintel Connect is looking for a Senior Client Services Manager to lead a talented group of Account Managers and Client Services Managers. This role encompasses direct accountability for key client accounts, team performance, and the standards of work across your group. Your extensive experience in client services, particularly in guiding managers, will be essential in fostering a culture of success.Key Responsibilities:Maintain high standards for client reviews in all podsDirectly manage senior client relationships and strategiesBuild development plans for team members based on performanceHandle escalations and recognize early churn risksDrive collaboration across departments for client solutionsRequirements:Minimum seven years in client services or account managementThree years of experience in a management roleProven ability to cultivate client relationshipsProficient in data analysis and reportingTechnical understanding of integrations is advantageousCultivate high-performance standards and client satisfaction in this leadership role at Fintel Connect.

📌 Senior Manager For Client Services - Vancouver
🏢 Fintel Connect
📍 Vancouver