25 Sep
|
Clipboard
|
Quebec City
25 Sep
Clipboard
Quebec City
About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action. Clipboard is looking for highly motivated,
customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents). This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required. Success Factors Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems. Solid Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role. Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers. High Accountability – We value people who hold themselves to high standards and consistently deliver results. Responsibilities You will engage with our Workplace customers over both voice and email correspondence. Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift,
📌 Client Support Specialist (Quebec City)
🏢 Clipboard
📍 Quebec City