Join SinglePoint as a Manager of Client Services in Toronto, ON, focused on enhancing client relationships in collections and recovery. Enjoy a hybrid work workplace that fosters growth.

In this role, you will oversee a Client Services team, utilizing your expertise in account management obtained over 5 years. Your primary focus is client satisfaction and operational excellence. Regular business reviews will allow you to strengthen ties and identify opportunities for service enhancement, ensuring our clients receive top-notch support.

Key Responsibilities: • Build trust as primary contact for recovery clients • Conduct business reviews and service assessments • Engage with internal teams for seamless service • Monitor trends and suggest service improvements • Keep comprehensive records in CRM systems

Requirements: • 5+ years in client management or account management • Strong communication and relationship skills • Experience in collections recovery or BPO • Proficient in Microsoft Office and CRM platforms • Bachelor’s degree or equivalent

Become a pivotal part of our client services team, driving growth and satisfaction at SinglePoint.

📌 Manager of Client Services - Hybrid Role (Winnipeg)
🏢 SinglePoint Group International
📍 Winnipeg