Step into a pivotal role at FIKA as a Retail Experience Lead in Oshawa, Ontario, where your expertise in retail management will shine. Foster a customer-centric atmosphere while overseeing daily operations.As a key figure in our store, you will implement policies and ensure compliant practices while leading your team in delivering exceptional customer service. This position enables you to leverage your retail knowledge, educate staff, and engage customers effectively. FIKA seeks dedicated individuals passionate about cultivating an inclusive shopping workplace.Key Responsibilities:Supervise opening and closing store tasksDeliver exemplary customer service and supportConduct onboarding and ongoing training for staffResolve customer inquiries and complaints with tactEncourage the sales team towards achieving targetsRequirements:At least 2 years of retail experienceHigh school diploma or GED essentialA clear criminal record is requiredMust have Provincial Cannabis CertificationFamiliarity with retail sales techniques is essentialEmpower your team and enhance the customer journey as a Retail Experience Lead at FIKA.

📌 Fika Retail Experience Supervisor (Oshawa)
🏢 Friendlystranger
📍 Oshawa