Drive effective billing operations as a Billing Analyst at ATCO Electric in Edmonton, AB. Engage in problem-solving and data management to enhance customer satisfaction and streamline billing processes.In this position, reporting to the Supervisor of Billing Operations, you will play a pivotal role in ensuring customer bills are error-free and dispatched on time. Utilizing your knowledge of utility billing, you will address exceptions, update key account information, and support internal stakeholders in the billing workflow.Key Responsibilities:Follow processes to resolve billing exceptions efficientlyAccurately update customer and site data in the systemCreate and validate rate schedules for servicesManage manual billing tasks for complex situationsAnalyze and resolve historical consumption billing issuesRequirements:University Undergraduate Degree or comparable DiplomaAt least 2 years' experience in billing rolesKnowledge of Oracle CCS or Customer Care & BillingFamiliarity with utility regulations in AlbertaStrong analytical skills and independent work ethicYour attention to detail and commitment to customer service will enhance ATCO Electric's billing services in Edmonton.

📌 Utility Billing Analyst Role At Atco (Edmonton)
🏢 Socket.dev
📍 Edmonton