Become a vital part of GDI Ainsworth's team as a Customer Experience Representative. Provide exceptional service to clients through effective communication via phone and email.In this role, your main focus will be quality customer interactions and problem-solving. The ideal candidate will leverage active listening, provide detailed solutions, and manage client requests effectively, contributing to overall service excellence.Key Responsibilities:Manage client inquiries via calls and emailsOffer efficient responses and empathetic supportConfirm and clarify information with clients seamlesslyGain expertise in Remote Building Automation AlarmsHandle and track work order requests proficientlyRequirements:1-3 years of customer service/support experience preferredGraduate from college/university or equivalent experienceHVAC/Building Automation background is advantageousExcellent verbal and written communication skillsAvailability for a mandatory two-week training programSupport GDI Ainsworth's commitment to customer excellence with your skills!

📌 Gdi Ainsworth Customer Experience Representative (Edmonton)
🏢 Ainsworth
📍 Edmonton