Lead the floor. Develop the team. Create memorable experiences.Join the team at Balam, one of Whistler's most popular restaurants, and take the next step in your hospitality leadership career. We're looking for an experienced, hands‐on Assistant Restaurant Manager who loves hospitality, developing people and the energy of a busy restaurant floor. You'll work closely with the General Manager to lead service, support the team and ensure every shift delivers exceptional and consistent guest experience. This is a highly visible leadership role you'll spend most of your time on the floor, leading alongside your team.Why Join Us?Work and live in one of Canada's most iconic mountain communities while enjoying:$24-26/hour + tipsEducation Allowance to support continued professional developmentStaff meal and non-alcoholic beverage while on shift40% employee discount across Infinity Enterprises Group food & beverage locationsPartner discounts on hotels, retail, car rentals, entertainment and more through CFIBWhat You'll DoLead daily restaurant operations and serviceMaintain a strong presence on the floor and support the team during busy periodsCreate memorable guest experiences and confidently handle service recoveryLead pre-shifts and reinforce service standards and product knowledgeCoach, support and develop servers, bartenders, hosts and support staffManage reservations, waitlists, seating flow and table turnsKeep communication strong between FOH and BOHSupport VIPs, large parties, special requests and eventsMonitor labour and make staffing adjustments based on business levelsSupport inventory counts and gain exposure to restaurant financial performanceMaintain Food Safe, Serving It Right, health,



safety and Work Safe BC standardsIdentify opportunities to continuously improve service and operational efficiencyThe role combines hands‐on floor leadership with responsibility for guest experience, service flow, reservations and developing a strong team.What We're Looking For2–3+ years of restaurant or hospitality experienceExperience in a full-service, high-volume restaurant environmentPrevious Supervisor, Lead Server or restaurant leadership experienceA genuine passion for hospitality and creating outstanding guest experiencesStrong people leadership, coaching and communication skillsConfidence managing a busy restaurant floorA positive, hands‐on and solutions‐focused approachStrong organization and the ability to remain calm under pressurePOS experience; Toast is an assetReservation system experience; Tock is an assetServing It Right and Food Safe certification, or ability to obtain upon hireThe position calls for high-volume, full-service experience and demonstrated ability to lead teams and manage service execution. We're looking for someone who wants to take the next step in restaurant leadership and make an impact at one of Whistler's most popular restaurants. You'll have the opportunity to strengthen your skills in team leadership, guest experience, floor management, labour, inventory and restaurant financial performance while working closely with the General Manager and broader leadership team.Success in this role means a confident team, smooth service, strong communication and guests who leave wanting to come back. If you love the energy of a busy restaurant, enjoy developing people and are ready for more responsibility, we'd love to meet you. Ready to grow your hospitality career in Whistler? Apply today and bring your energy, leadership and passion for great service to Balam.

📌 Assistant Restaurant Manager (Ottawa)
🏢 INFINITY ENTERPRISES GROUP
📍 Ottawa