Career Opportunities with E.B. Horsman & SonHelping our communities thrive.Are you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we're committed to a workplace where everyone belongs. If you're qualified, we'd like to hear from you.What we offerBirthday offHealth, dental, and employee assistance program benefitsAnnual profit-sharingEmployee share ownership program (ESOP)RRSP matching after 1 year of employmentAccess to EBH University for personal & professional growthLocated at 13055 80 Ave, Surrey, BC V3W 3B1, this is a full-time permanent position that offers a consistent Monday to Friday schedule, ensuring 40 hours per week with no weekend shifts.Why this role mattersThe Customer Service, Inside Sales representative, is responsible for building positive relationships with customers and suppliers through generating accurate quotations, sales orders, and returns that align with organizational sales targets. Inside Sales works closely with Outside Sales to provide excellent customer service, prevent potential issues, and monitor ongoing projects.



This role will involve working at the counter to assist and interact with our customers when needed.This role matters because it's the backbone of customer satisfaction and operational success. As an Inside Sales Representative, you ensure accurate quotes, orders, and returns while building trust and strong relationships with customers and suppliers. Your collaboration with the sales team, proactive problem-solving, and excellent customer service directly impact our reputation and mission to help communities thrive.What to expect in the roleCustomer Relations:Handles customer inquiries, coordinates calls, assists with sales, and supports Outside Sales.Project Management:Supports projects and quotations, escalating complex issues as needed.Order Management:Processes and updates orders across multiple channels.Stock Monitoring:Reports stock shortages and suggests new items based on demand.Returns (RMA):Manages return processes.Sales Monitoring:Tracks sales, open orders, and pricing to drive growth.Other Tasks:Supports warehouse, inventory, and branch safety initiatives.High school completion3+ years of customer service experience1+ years of electrical/lighting industry experienceIntermediate computer skills with proficiency in MS Office & the ability to learn new software programsBasic mathematical skillsA wide range of expertise in the products and services provided by E.B. Horsman & Son is an assetProject coordination experience is an assetAbility to be inclusive, cooperative, and respectfulOur Core Values: Celebrating the Past, Empowering the FutureTeamwork l Integrity l Continuous Improvement l Resilience l EmpoweredWe thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note only candidates selected for an interview will be contacted.

📌 Inside Sales (Surrey)
🏢 E.B. Horsman & Son
📍 Surrey