Overview

Join our dynamic team as a Medical Spa Front Desk Coordinator, where your energy and organizational skills will be the heartbeat of our welcoming environment! In this vital role, you will serve as the first point of contact for clients, ensuring a smooth and positive experience from the moment they walk through our doors. Your enthusiasm and professionalism will help foster client loyalty, coordinate appointments seamlessly, and support the overall efficiency of our medical spa operations.

If you thrive in a fast-paced setting and enjoy making a difference in people's wellness journeys, this opportunity is perfect for you!

Responsibilities

- Greet clients warmly with a lively, professional demeanor to create an inviting atmosphere
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls efficiently
- Maintain accurate patient and client records using Jane app systems and Microsoft word .
- Verify patient information, insurance details, and appointment details with clarity and attention to detail
- Coordinate appointment scheduling for treatments and consultations while optimizing provider availability
- Handle administrative tasks such as check-in/check-out procedures, payment processing.




- Support the medical team by ensuring all front desk operations run smoothly and efficiently

Requirements

- Proven experience as a front desk coordinator.
- knowledge of medical terminology relevant to aesthetic treatments and wellness services
- Experience working with Jane App systems to document client interactions accurately
- Excellent communication skills with the ability to handle multi-line phone systems confidently
- Prior office experience in a fast-paced environment that requires multitasking and organization
- Ability to provide exceptional customer service with an energetic and positive attitude, ability to handle difficult situations without involving personal feelings.
- Robust proficiency in english and / or at least one of the following languages : Chinese , Korean is a must .

Join us in creating an energetic, professional environment where clients feel valued from their first contact! We are committed to supporting your growth and success as part of our vibrant team dedicated to enhancing wellness through exceptional service. Pay: From $21.00 per hour

Application question(s)

- Are you a permanent resident of Canada ? Please specify your status.

Language:
- Chinese or Korean (required)

Work Location: In person

📌 Medical spa front desk coordinator (Vancouver)
🏢 Silver springs medical
📍 Vancouver