Become a vital part of our team as a Customer Service Representative with a focus on sales and customer interactions. Support clients via phone, email, and chat with a service-driven approach.As a representative, you'll manage customer inquiries, processing orders and addressing grievances efficiently. Your proficiency in Microsoft Office, along with intermediate knowledge of Dynamics 365, is essential for this role. Active listening and problem-solving skills guarantee customer issues are resolved promptly.Key Responsibilities:Interact with customers through various communication channelsEnter and maintain customer orders accuratelyMonitor and fulfill customer needs with the purchasing departmentForward unresolved issues to the assigned specialistsConduct full cycle procedures for sales and returnsRequirements:3+ years' experience in customer serviceRequired high school diploma or equivalentProficiency with Microsoft Office and Dynamics 365Excellent listening and communication abilitiesCapacity to multi-task in a busy settingSupport customer needs efficiently while engaging in product sales handling.

📌 Customer Service Rep With Sales Focus (Montreal)
🏢 Omega Holdings
📍 Montreal