30 years of recruitment and human resources expertise across Canada Our client, a well-established company in the food industry specializing in the production and distribution of food products, is looking for a Customer Service Representative to join its team. Tasks Respond to customer calls and emails professionally, courteously and within a reasonable timeframe Process and follow up on manual and EDI orders in the ERP system Coordinate delivery dates and handle special requests related to orders Communicate effectively with customers and the sales team to ensure proper follow-up Schedule deliveries with transportation partners and the shipping team Coordinate the logistics process for export orders Conduct the necessary follow-ups to ensure orders are processed and delivered on time Advantages Group insurance plan with 50% of the premiums paid by the employer, including health, dental,



life and disability coverage Company-sponsored retirement plan, with contributions paid entirely by the employee In office parking 3 weeks of vacation starting on the first day of employment 4 sick days per year Free company products for personal consumption Job requirements Minimum of 5 years of experience in customer service and logistics, ideally in the food manufacturing or distribution industry Fluency in both French and English, spoken and written, to communicate with customers in Ontario (40%); Experience using an ERP system, particularly Sage 300, is considered an asset Experience processing EDI orders, particularly for major retail chains #J-18808-Ljbffr

📌 Customer Service Representative (Montreal)
🏢 Bedard Resources
📍 Montreal