PositionJob Title: Boutique DirectorReports to: Regional Director/VPResponsible for: Department Managers, Sales Associates, Operations TeamJob PurposeThe Boutique Director is responsible for all aspects of the Boutique including: sales generation, store operations and team and client development.Job responsibilitiesTasks And ResponsibilitiesResponsible for achievement of annual Boutique sales goals across all product categoriesManage leadership team to develop Sales Associates to meet and exceed expectations around client development and individual sales goalsEnsure that all Clients experience outstanding service at all timesConduct regular management touchbases to review performance, operations, and employee relations issues, and to develop overall business strategyOversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgetsPartner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership TeamManage payroll, commercial expenses, and headcount to maintain Boutique Operating BudgetOrganize and coordinate events with Corporate Office to increase traffic in the Boutique and maximize salesDevelop product knowledge in coordination with Merchants and Training TeamEnsure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaignsCoordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contestsReport on product sell though and client feedback to make recommendations to the Merchandising TeamManage all operational processes in partnership with the Operations Manager including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and maximize customer serviceAdhere to and oversee compliance of established Company policies and standards,



such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets.Review Prêt-à-portererwork pertaining to receiving, transfers, MOS/damages, returns-to-vendor (RTV's), and charge-backs to Corporate Office in order to ensure accuracy of inventory.Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.Conduct Quarterly Emergency Procedures meeting with entire staff, and provide management team and HR Department with updated emergency contact list as needed.Problem solve and develop strategies that support the Boutique's service, efficiency, and productivityProfileRequirements10 +Years of boutique management experienceStrong understanding of Luxury Fashion Industry and Luxury ClienteleAbility to develop, motivate, and train leadership team and staff, build robust internal and external relationships, utilize skills of workforce most appropriately to maximize business resultsEffectively delegate tasks and follow-up with Department ManagersAdjust priorities and manage time wisely in a fast-paced environmentCommunicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employeesStrong interpersonal, communication,



organization and follow-through skillsWork a full-time schedule including nights, weekends, and holidaysTravel as neededOperate all equipment necessary to perform the jobAbility to understand and apply all company policies and proceduresAdditional informationChristian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d'art". Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

📌 Boutique Director, Yorkdale (Free-Standing) (Toronto)
🏢 Christian Dior Couture
📍 Toronto