Location: Vancouver, BC - KitsilanoCompensation Range: $64,000-$73,000 annually (dependent on experience)Are you an experienced retail leader who brings both heart and discipline to work? Do you thrive at the intersection of people, purpose, and performance?At Fjällräven, our stores are more than places to shop: they're gateways to the outdoors. We inspire curiosity, share knowledge, and help guests feel truly at home in nature. As a Store Manager, you'll lead a high-performing team with confidence and care, creating exceptional guest experiences while driving strong business results and living our values every day.WHAT WE OFFERClick here to learn more about Fjallraven benefits, including:RRSP/DPSP program to support your long-term financial wellbeingComprehensive health and wellness benefits, including medical, dental, and vision coverageGenerous paid time off to rest, recharge, and get outsideProduct discounts and access to Fjällräven outdoor eventsA strong commitment to sustainability, quality craftsmanship, and responsible business practicesWHAT YOU'LL DOAs Store Manager, you'll take full ownership of store performance, leading people, operations, and community engagement in a way that reflects Fjällräven's mission and premium brand standards.Lead & develop a high-performing teamRecruit, train, coach, and develop a motivated team aligned with Fjällräven's valuesFoster an inclusive, collaborative culture built on trust, accountability, and continuous learningSet clear expectations and provide ongoing feedback through regular 1:1s and performance reviewsDeliver exceptional guest experiencesModel and reinforce GUIDE service standards to ensure every guest feels welcomed, informed, and inspiredDrive sales conversion through knowledgeable, personalized service and strong team engagementOwn store operations & financial performanceCreate effective schedules, oversee timecards, and ensure labor and policy complianceManage store expenses, analyze KPIs and P&Ls, and implement strategies that drive profitable growthEnsure adherence to SOPs,



safety protocols, loss prevention, and operational best practicesChampion product & visual excellenceCollaborate on product assortments and oversee visual merchandising to reflect brand and seasonal prioritiesManage inventory lifecycle, including new product flow, markdowns, transfers, and bi-annual inventory countsBuild community & brand presenceCultivate strong relationships with local organizations and partnersPlan and execute brand-right community events and manage store marketing and event budgetsLead sustainability in actionEmbed sustainability into daily store operations, from waste reduction to energy stewardshipEducate guests and team members on Fjällräven initiatives such as the Arctic Fox Initiative and Down PromiseWHAT MAKES YOU A GREAT FITYou're a values-driven leader who knows how to balance strategy with humanity. You've led teams through change, delivered strong results, and find meaning in connecting people to purpose-driven products and experiences.You bring:At least 2 years of retail leadership experience(store manager, assistant manager, or multi-store leadership preferred)Proven success driving sales, managing expenses, and achieving operational goalsA strong track record of building positive team culture and developing othersDeep understanding of retail operations, including scheduling, labor planning, inventory, and complianceA hands-on, solutions-oriented leadership style with excellent communication and organizational skillsPassion for sustainability, the outdoors, and the Fjällräven missionABOUT USFjällräven has connectedpeople to nature since 1960. Our premium, long-lasting gear supports meaningful outdoor experiences around the world. Join a legacy rooted in sustainability, curiosity, and a deep respect for the natural world, and help inspire the next generation of outdoor explorers.Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a secure, fair and friendly work environment where everyone feels welcome and can thrive.

📌 Retail Store Manager (Vancouver)
🏢 Fjällräven North America
📍 Vancouver