Paid Vacation will be provided. One (1) week of vacation will be provided per annum and will increase based on years of service.
The company offers six (6) paid holidays.
Job Summary Plans, develops, and establishes systems and procedures for office/showroom related activities in accordance with directives established by the President or General Manager, by performing duties personally or through subordinates.
Responsibilities The office manager is responsible for the efficiency and effectiveness of general office processes. This involves coordination among departments to ensure that service and quality objectives are fulfilled. He/she helps to manage the customer’s experience with the company and its employees. Other duties may be assigned.
The Office Administrator
Answers the phones and services customers accordingly or directs the call to the appropriate party.
Produces/finalizes production folders prior to submitting to the production department.
Totals all completed production folders and processes as necessary.
Refills or prints out forms as needed.
Performs QAC (Quality Assurance Calls)
calls on a timely basis and coordinates with the production department accordingly.
Responsible for general office filing on an as-needed basis.
Responsible for computer back up system.
Responsible for maintaining CRM for tracking customer, supplier, subcontractor, and vendor activity.
Prepares invoices and billing materials for bookkeeping administrator.
Researches and develops resources/systems that create timely and efficient workflows.
Procures office supplies within budget guidelines.
Fulfills errands for office on an as-needed basis.
Audits and communicates complaints with management/ownership.
Responsible for general office maintenance, making sure shipments get delegated out of front office.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Possess High School Diploma or equivalent
Possess valid Drivers License
Experience in an office or customer service position
Excellent communication skills in fluent English
Ability to think and reason strategically
Comprehensive computer skills including software (Windows, Office, database experience), hardware, programs, and applications