Job Overview

Ivor Forest Products Ltd. is a mid-sized wood products manufacturer based in BC. This position is based at our head office in West Kelowna — the administrative and commercial hub of the business, separate from our manufacturing operations. It is a hands-on support role working alongside a small, close-knit team of three individuals who handle the company's sales, marketing, accounting, and finance activities.

We're looking for an organized, dependable administrator who enjoys keeping an office running smoothly, is comfortable on the phone and in person, and can move confidently between bookkeeping software, spreadsheets, and word processing. This is an excellent fit for someone who takes pride in accuracy, discretion, and being the person the team can rely on to get things done.

Because we're a small office, this role offers unusual variety and reach. Rather than being boxed into a single function, you'll get exposure to sales, marketing, accounting, and finance, and everyone here pitches in across a range of tasks. It's a great opportunity to broaden your skills and understand how the whole business fits together.

Duties

Financial and bookkeeping support

- Run reports, look up account balances, and complete other non-transactional tasks in QuickBooks Online (QBO) as directed
- File paper documents (supplier invoices, receipts, etc.) and periodically retrieve archived documents for reference
- Build and maintain Excel workbooks to summarize accounting information and perform basic analysis

Documents and administration
- Complete business forms and documents in Microsoft Word, and create new informational documents from existing templates
- Maintain organized, up-to-date physical and digital filing systems

Communication and reception
- Answer and direct incoming business calls (low volume)
- Call suppliers and customers to collect or share information as directed by senior staff
- Greet visitors and assist them when they arrive at the office





General office support
- Provide day-to-day administrative assistance to the sales, marketing, accounting, and finance team members as needed

Skills You'll work regularly with the following. We don't expect familiarity with all of these — solid general computer skills and a willingness to learn matter more, and training will be provided where needed.

- Microsoft 365 — Word, Excel, PowerPoint, Outlook/Exchange, Teams, SharePoint, and Copilot (basic-to-intermediate proficiency expected across these)
- QuickBooks Online — accounting (reports and lookups; non-bookkeeping tasks)
- Dext — invoice capture
- Plooto — payments platform

Basic-to-intermediate proficiency with Microsoft 365 — comfortable working in Word and Excel, and finding your way around Outlook, Teams, SharePoint, and PowerPoint
- Strong spoken and written English, with a clear, professional, and friendly phone manner
- A high standard of accuracy and attention to detail across all tasks
- Excellent organization and follow-through — reliably on time and consistent in meeting commitments
- Composure and effectiveness during periodically quick-paced or high-pressure stretches
- Ability to handle confidential financial and business information with discretion

Preferred / an asset
- Additional language skills, particularly Spanish
- [1–2]+ years of administrative or office support experience
- Post-secondary coursework or certificate in office administration, bookkeeping, or business
- Familiarity with basic accounting concepts and terminology

Join us in creating a welcoming environment where professionalism meets energy! This role is perfect for someone eager to grow their administrative expertise while making a meaningful impact every day. Pay: $24.00-$30.00 per hour

Benefits

- Dental care
- Extended health care
- RRSP match

Ability to commute/relocate:
- West Kelowna, BC V4T 2N5: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (preferred)

Work Location: In person

📌 Office Administrator/Receptionist (West Kelowna)
🏢 IVOR FOREST PRODUCTS
📍 West Kelowna