Job DescriptionService Advisor (Richmond, BC)No Evenings | Solid Pay Plan | Career GrowthWe're looking for an experienced Service Advisor to join a busy dealership service team in Richmond.This is a great fit for someone who knows the dealership service environment, understands how to build trust with customers, and can keep repair orders moving while delivering a strong customer experience.This is not an entry-level service role. We're looking for someone with previous OEM dealership experience who can step in, manage a busy service lane, and contribute to both customer satisfaction and department performance.What You'll DoGreet customers and guide them through the service processOpen, manage, and close repair orders accuratelyExplain recommended repairs clearly and professionallyWork closely with technicians, parts,



and service leadershipKeep customers updated throughout the repair processHelp maintain strong CP hours per ROSupport a high NPS/customer satisfaction experienceBuild long-term customer relationships through trust and follow-throughWhat You BringPrevious Service Advisor experience in an OEM dealershipStrong understanding of repair orders, service workflow, and customer follow-upProven ability to deliver strong customer satisfaction resultsStrong communication, organization, and problem-solving skillsDetail-oriented, punctual, and professionalComfortable working in a fast-paced dealership environmentCDK experience is an assetA second language is an asset, but not requiredWhy JoinBusy service department with steady customer trafficStrong earning opportunity tied to performanceNo evening shiftsHealth and dental benefitsVacation starting at 3 weeksCareer growth and promote-from-within cultureOngoing training and developmentEmployee Investment Program with a guaranteed returnIf you're an experienced dealership Service Advisor who knows how to deliver strong customer service, manage repair orders, and drive service performance, we'd like to connect.

📌 Service Advisor (Richmond, Bc)
🏢 Go Auto
📍 Richmond