The City of Mississauga, home to MiWay, is seeking a Supervisor, Customer Service to lead multi-channel customer support across phone, web, in-person and digital channels. The role focuses on delivering high-quality service, implementing improvements, and guiding a unionized team within a hybrid workplace.A 12-month contract and the transit context position you to shape customer experiences city-wide. Qualifications include a university degree and 5–7 years of leadership in multi-channel
📌 Customer Service Leader - Hybrid & Multi-Channel Ops (Mississauga)
🏢 City of Mississauga
📍 Mississauga
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