1005 7th Ave, unit 1A INVERMERE, INVERMERE Accessible Employer: Yes Open to International applicants with valid Canadian Work permits: Yes Position OverviewION² Progression Suspension is looking for a Sales & Operations Assistant Manager to take ownership of the day-to-day front end of our growing specialty suspension business. This is not your typical retail job. You might be helping a rider choose the right suspension option, coordinating service work with our technicians, processing an online order, updating inventory or helping one of our dealers. We’re looking for someone who likes bikes, likes people, enjoys getting things done and is comfortable spending a good part of the day working on a computer. You don’t need to know everything about suspension. We can teach the technical side. What matters is that you’re interested in the industry, eager to learn, organized, calm and comfortable taking ownership. ION² continues to grow, including our role as the Canadian distributor for EXT Suspension. For the right person, there is strong prospect to grow with the business and take on more responsibility. Responsibilities & Qualifications Customer Service & Sales Be a primary point of contact for customers in person,



by phone and email Understand customer needs and recommend appropriate services, suspension products, parts and upgrades Process orders, payments, credits and refunds Handle routine customer concerns independently and elevate technical, warranty or unusual situations when appropriate Learn our products and services to provide knowledgeable sales support Service & Shop Coordination Manage service scheduling, drop-offs, mail-in services and pick-ups Coordinate workflow and priorities with our technicians Monitor job progress and keep customers informed Help maintain smooth communication between customers and the technical team Website, Inventory & Orders Process and manage online orders Maintain website product information, pricing and availability Receive and organize incoming inventory and flag reorder needs Assist with inventory counts, shipping, receiving and purchasing as required Dealer, EXT Canada & Administration Support dealers with routine EXT Canada inquiries, pricing, availability and orders Process customer and dealer invoices and routine QuickBooks entries Assist with daily sales/

📌 Sales & Operations Assistant Manager (Invermere)
🏢 ION² Progression Suspension
📍 Invermere