SummaryThe Team Manager is responsible for managing store staff, merchandise, and the overall client experience at the Yorkdale location. This role drives sales targets, maintains high operational and visual standards, and develops team members through coaching, training, and succession planning. The manager oversees daily store operations including POS and inventory accuracy and partners with corporate and visual teams to deliver an elevated luxury retail experience.ResponsibilitiesLead and develop a team of Client Advisors through regular coaching, reviews, and performance managementRecruit, onboard, and train staff to meet company standards and succession plansAchieve sales goals and coordinate client relationship resources to grow the client base and appointment businessOversee daily operations including POS usage, inventory management,



shrink control, and reportingCollaborate with Visual Merchandising to implement merchandising standards and respond to market trendsRequirementsBusiness school or university degree, or equivalent experienceMinimum 5 years of retail experience with emphasis on operations, store management, or office administration, preferably in a luxury settingComputer literate with proficiency in POS systems and various software packagesStrong client service, communication, and problem solving skills; candidates with client books preferredAbility to work a adaptable schedule including evenings, weekends, and holidays

📌 Team Manager - Yorkdale (Toronto)
🏢 Brobston Group
📍 Toronto