UHN is hiring for the Incident Coordinator position at the Princess Margaret Cancer Centre. This role is all about ensuring effective incident management based on ITIL standards. In this temporary full time capacity, you will streamline incident management processes and enhance communication across various teams. Your experience of three years or more in incident and problem management will be key to thriving in this healthcare-oriented environment. Key Responsibilities:
Oversee adherence to incident management processes
Organize and document Major Incident Review Meetings
Coordinate technical calls for restoration efforts
Ensure accurate communication for incidents
Analyze incident metrics and provide strategic insights Requirements:
Diploma in Computer Science or IT-related field
ITIL v3 Foundations certification required
Minimum of 3 years experience in incident management
Familiarity with Service Now and other ITSM tools
Solid project and organizational skills Enhance incident management excellence at UHN while fostering your qualified growth.

📌 Uhn Incident Coordinator Role Toronto
🏢 University Health Network
📍 Toronto