Join Cencora as a Caseworker and support vital patient services across Canada. Enhance your career in healthcare with case management and customer support responsibilities.This Caseworker role at Cencora, within our Innomar Strategies division, focuses on patient and provider support through comprehensive case management. You'll implement call-center solutions addressing funding and access issues while ensuring compliance through diligent monitoring and follow-up. This position offers the chance to engage with healthcare professionals and make significant contributions to pharmaceutical research initiatives.Key Responsibilities:Manage and adhere to assigned case protocolsProvide telephone support regarding patient assistanceDocument all activities within company databasesAttend training for case management and product knowledgeCollaborate with team members for effective case managementRequirements:Minimum one year of related customer service experienceMust be bilingual in French and EnglishStrong problem-solving and communication skillsAbility to work with automated systemsDetail-oriented with excellent organizational abilitiesBring your expertise and compassion to Cencora and help improve lives through dedicated patient support.

📌 Caseworker For Cencora'S Healthcare Services (Edmonton)
🏢 Cencora
📍 Edmonton