Take the lead as a Bilingual Group Sales Supervisor at Sunwing Vacations. Focus on exceptional customer service while guiding your team to meet sales goals. In this pivotal role, you will work with Sunwing's Group Sales Team to enhance services and achieve targets.
You are responsible for training representatives, monitoring performance, and fostering a supportive setting. Your leadership will contribute to a culture centered around customer satisfaction and team spirit. Key Responsibilities:
Create a highly motivated Group Sales Team
Conduct regular performance assessments and coaching
Ensure adherence to established service standards
Maintain quality control of group bookings
Address and resolve customer escalations Requirements:
Minimum 1 year of sales and customer service experience
Bilingual in French and English with solid communication
Excellent interpersonal relationship-building skills
Solid negotiation and problem-solving capabilities
TICO/OPC certification required or to be attained Elevate group sales at Sunwing Vacations by inspiring your bilingual team to excel in service and results.
📌 Sunwing Group Sales Supervisor – Bilingual Laval
🏢 Sunwing
📍 Laval