Position Summary:Covenant is seeking a Site Administrator (General Manager) who leads with compassion, integrity, and a deep commitment to service. This role is ideal for a values‐driven leader who has built their career in hospitality, service, operations, or people‐centered environments and is motivated by making a meaningful impact in the lives of others.Reporting to the Senior Director of Operations, the Site Administrator (General Manager) is accountable for the overall culture, experience, and performance of the site. You will champion a welcoming, respectful, and resident‐centered environment while ensuring solid operations, engaged teams, and high standards of care and service.Healthcare experience is an asset but not required. We are looking for leaders who bring strong operations, hospitality, or people‐leadership experience, and who are eager to apply those skills in a care‐focused setting.The Site Administrator (General Manager) will:Model the organization's mission, vision, and values, consistently representing Covenant professionally and positivelyCollaborate effectively as a professional team player, supporting the achievement of Covenant's mission, vision, and valuesEngage and mobilize teams to fulfill Covenant's mission, vision, values, and strategic objectivesRole OverviewThe Site Administrator (General Manager) will be responsible for overseeing daily operations, managing staff, and ensuring the organization meets its financial and operational goals. This leadership role requires strong decision‐making skills, business acumen, and the ability to inspire teams.Key Responsibilities include,



but are not limited to:Oversee and manage day-to-day business operationsDevelop and implement strategic plans to achieve company goalsLead, mentor, and evaluate department managers and staffMonitor financial performance, budgets, and forecastsEnsure high levels of customer satisfaction and service qualityIdentify opportunities for growth, improvement, and efficiencyEnsure compliance with company policies and relevant regulationsDeliver Exceptional Resident ExperienceEnsure residents' comfort, safety, dignity, and quality of life are at the heart of all decisionsPartner closely with clinical leaders to support high standards of care and serviceEngage residents and families in creating a positive living experienceRun Strong OperationsOversee day‐to‐day site operations, ensuring consistency, efficiency, and excellenceManage the site's operational budget and resources responsiblyUse data, systems, and feedback to support informed decision‐makingEnsure compliance with applicable standards, policies, and regulations (with organizational support and guidance)Qualifications:Bachelor's degree in Healthcare, Business Administration, Commerce, Management, or a related fieldAn equivalent combination of education and experience will be consideredProven experience in a senior management or General Manager roleStrong leadership, communication, and organizational skillsExcellent financial management and analytical abilitiesAbility to make sound strategic decisions under pressureStrong interpersonal skills and professional judgmentKnowledge of provincial continuing care legislation and standardsExperience with healthcare information systemsStrong attention to detail with the ability to multitask effectivelyCompassionate, professional, and resident‐focused

📌 Site Administrator (General Manager) (Edmonton)
🏢 Covenant Care
📍 Edmonton