Become a pivotal player at Roots as a Retail Team Lead. This role emphasizes leadership, problem-solving, and delivering exceptional customer service in a retail setting.In this role, you will serve as the link between leadership and sales associates while supporting store operations. Reporting to the Store Manager, you will motivate your team to go beyond targets and contribute valuable ideas for store improvement. You will also be responsible for coaching staff on sales enhancement and managing customer interactions effectively.Key Responsibilities:Oversee and delegate tasks to maximize store efficiencyCoach team members on customer service fundamentalsAssist in conducting current hire trainingAddress customer service needs effectivelyEnsure compliance with store policies and guidelinesRequirements:At least 1 year of experience in retail apparelStrong leadership capabilities viewed by peersExcellent organization and problem-solving skillsCommitted to delivering quality customer experiencesAvailability for varied shifts, including weekendsLeverage your skills and passion at Roots to create a lasting impact in retail.
📌 Retail Team Lead Opportunity At Roots (Ottawa)
🏢 Roots
📍 Ottawa