We are seeking a Temporary Administrative Assistant to provide maternity leave coverage in our busy dental office.
A Level II Dental Assistant is considered an asset, although Level I Dental Assistants may also be considered. The successful candidate should have a solid understanding of dental terminology, codes, procedures and the day-to-day operations of a dental practice.
Responsibilities
Greet and check in patients in a friendly and professional manner
Manage a multi-line telephone system
Provide excellent customer service and respond to patient questions and concerns
Schedule, confirm, and manage patient appointments
Handle patient billing and payments
Verify and update insurance information
Knowledge of MCP Teleclaim an asset but not required
Write and send patient referrals
Add treatment plans under patient profile
Send pre-authorizations to insurance for coverage estimates
Follow up with patients regarding estimates or booking appointments
Assist with filing
Maintain patient confidentiality
Assist with various other administrative tasks as required
Provide chairside dental assisting support when needed, depending on experience and qualifications
Qualifications & Skills
Previous experience working in a dental office is required
Levell II Dental Assistant certification is an asset; Level I may be considered
Knowledge of dental codes, terminology, procedures, and insurance processes is required
Previous administrative or reception experience is an asset
Strong telephone etiquette and skilled communication skills
Exceptional customer service skills
Stong organizational and time-management abilities
Ability to multitask efficiently and prioritize responsibilties in a busy environment
Strong attention to detail and accuracy
Qualified, positive, and patient-focused attitued
Ability and willingness to assist chairside when required
Position: Temporary - Maternity Leave Coverage Position Type: Full time (Monday-Thursday 8am-5pm, Friday's 8am-2pm)
Expected Start Date: February 1, 2027
Expected End Date: February 1, 2028
Expected Start and End Date may vary slightly.
Wage: To be discussed, dependent on previous dental and administrative experience.
Pay: $20.00-$30.00 per hour
Expected hours: 40.0 per week
Work Location: In person
📌 Temporary Administrative Assistant St John's (St. John's)
🏢 Furlong Dental u0026 Associates
📍 St. John's
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